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We ensure all items that are posted to our customers are of the highest standard but if there is ever a need to return an item we do accept returns for a full refund excluding postage.

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If you are not satisfied with your order for any reason, please contact us through email or the contact us page (within 14 working days of delivery) to arrange a return ZaraZuZucraftsupplies@gmail.com

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Please include your name, order number, reason for return.

Items must be returned in an unused condition. Please obtain proof of postage and use a signed for service to send returns. We can only refund or replace items once received. Refunds will be processed within 5 working days of receipt.

Returns